Prin Solutions Architect-Ret Ops

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Location: CHICAGO, IL, United States
Organization: CNE Gas Holdings, LLC
Job ID: 232441
Date Posted: Aug 9, 2021

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Job Description



The Principal Solutions Architect – Retail Operations position is a critical role within Constellation which will provide the leadership necessary to drive assessment, development, and implementation of technological and data-driven solutions that remove operational impediments, enable transparent metrics, and empower exceptional customer service. 
The employee in this position must have the ability to achieve desired results within tight deadlines, work independently with little to no supervision, partner with stakeholders both internally and cross-functionally, and adapt to ever-changing energy industry guidelines, internal systems and processes.


Identify technology solutions and strategies for in-efficient processes/ tools to achieve business results.  Ensure appropriate implementation of technology within both the development and production environments.

Provide technical expertise and advice to Retail Operations leadership that aides in the development of technological plans to support business strategies.

Drive awareness of trends and issues in the area of technical expertise, evaluate new technologies or technology opportunities, and provide analysis of their potential impact to create an advantage for the business.

Assist in creation of documentation and training for solutions created. Use best practices to improve solutions provided to the Retail Operations team.

Drive an environment that fosters a high-performing team culture within a learning organization by delivering hands-on training and presentations. Provide performance and development feedback as required.

Establish, maintain and enhance relationships with business and IT partners.  Communicate status to key stakeholders on a regular basis.

Seek/ maintain technical knowledge and business acumen that demonstrate a deeper working knowledge of industry regulations, Constellation-specific products, and operational goals that drive customer value. 

Special projects as assigned.


- Maintain deep knowledge of technology and its application across Constellation.   
- Promote knowledge via seminars, presentations and publications within IT and Constellation.  
- Determine appropriate theories, practices and principles that relate the technology to Constellation’s business.  
- Contribute technological innovation to drive new business opportunities and solve complex business problems. 
- Operate independently with little or no supervision. 


Position Specification:

•Four-year relevant degree; graduate degree preferred
•Minimum of 8 to 10 years of relevant experience
•Strong attention to detail; ability to identify, build and handle multiple priorities with deadlines.
•Distinguished technical skills
•Excellent communicator:  cooperates and collaborates effectively with peers and key stakeholders, both internal and external
•Proven Problem solving and decision-making capabilities
•Demonstrate flexibility and a sense of urgency with the ability to work under daily deadlines in a high-pressure environment 


•Expert MS Office 365 application suite, Power Bi, and SQL
•Experience producing economic business cases


The preceding position description is intended to provide the general nature and level of work to be performed by employees within this classification.  It is not intended to be a detailed description of the position or a comprehensive listing of all duties, responsibilities, and qualifications required of employees assigned to this position, nor is it intended to indicate the exact amounts of time an individual will perform various position duties.


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